Privacy Policy

Privacy Policy

Introduction

Welcome to https://southport-chiropractic-clinic.thebestlocalpro.com (hereafter referred to as “Southport Chiropractic” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle, process, and safeguard the information you provide to us when you use our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://southport-chiropractic-clinic.thebestlocalpro.com.
  2. Any mobile applications or software we offer.
  3. Online services and platforms accessible through our website.
  4. All interactions between you as an authorized user and our digital assets.

Please note that this policy does not extend to third-party services, applications, or websites linked from our platform. These external sources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user for our apps or services, we collect and process your account information, payment details, and service-related data.

  2. Visiting Our Websites: If you navigate through our websites, we may use cookies (as detailed below) to enhance your experience and gather analytics on website usage.

  3. Communication with Us: We may contact you via email, phone, or SMS for marketing purposes, newsletters, appointment reminders, or to provide relevant health updates. You can manage these communications in your account settings.

Personal Data Collection

We collect various types of personal information to deliver and improve our services. These include:

  1. Account Information: This includes your user name, contact details (email, phone number), and login credentials.

  2. Payment and Financial Details: We process payment information required for purchasing our services or products, including cardholder data, billing address, and transaction history.

  3. Purchase and Shopping Data: If you make purchases through our platform, we record product interest, purchase history, and order details.

  4. Mobile Device Identifiers: We may collect unique device identifiers, IP addresses, mobile network information, and operating system details to enhance user experience.

  5. Location Data: With your consent, we can access your location data to provide tailored local services or relevant clinic-based information.

  6. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services. Any personal data provided in these submissions is subject to this policy.

  7. Social Media Information: If you choose to log in through social media platforms, we may collect your public profile information and connections for social sharing features.

  8. Product Interest and Reviews: When you interact with our products or leave reviews, we gather data on your preferences and experiences.

Cookies

We utilize cookies, a common technology used by websites to enhance user experience and track website performance. Our cookies fall into three categories:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.

  2. Preference: Cookies in this category remember your preferences for a personalized browsing experience.

  3. Analytics: We use analytics cookies to gather insights about user behavior on our site, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Southport Chiropractic implements robust security measures to safeguard your personal data:

  1. Encrypted Communication: We use encryption protocols to secure data during transmission and storage.

  2. Secure Third-Party Processing: For certain services, we engage trusted third-party processors who adhere to strict security standards to handle your data on our behalf.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the information provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.

  2. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.

  3. Restriction: You may restrict the processing of your data under specific conditions.

  4. Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format.

  5. Objection and Non-Discrimination: You can object to the processing of your data and refuse any direct marketing communications. We will respect these objections unless required by law to process the data.

  6. Data Protection Authorities: For more information about your rights, please refer to the website of your local data protection authority.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For all privacy-related inquiries, feedback, or data requests:

Email: [email protected]

Mail: Southport Chiropractic, [Address], [City, State, ZIP Code]

We value your trust in protecting your personal data, and we are committed to maintaining transparency throughout our operations.